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CHCMGT003 Lead the work team

CHCMGT003 Lead the work team

This course is specifically designed for individuals involved in Christian ministry who are interested in developing the skills and knowledge necessary to effectively supervise and coordinate work groups within health and community service organizations. Whether you are a team leader or manager, this course will provide you with the tools to effectively coordinate and monitor the activities and performance of work teams and service providers in alignment with Christian values and principles.

This course is designed to be accessible and flexible, allowing participants to engage at their own pace. It incorporates biblical teachings, practical exercises, case studies, and real-life examples to facilitate learning. Participants will have the opportunity to engage in discussions and collaborate with fellow participants to gain diverse perspectives on supervision and coordination within Christian ministry.

Lead the Ministry Team

Vision Colleges AQF NRT LogoThis course is specifically designed for individuals involved in Christian ministry who are interested in developing the skills and knowledge necessary to effectively supervise and coordinate work groups within health and community service organizations. Whether you are a team leader or manager, this course will provide you with the tools to effectively coordinate and monitor the activities and performance of work teams and service providers in alignment with Christian values and principles.

This course is designed to be accessible and flexible, allowing participants to engage at their own pace. It incorporates biblical teachings, practical exercises, case studies, and real-life examples to facilitate learning. Participants will have the opportunity to engage in discussions and collaborate with fellow participants to gain diverse perspectives on supervision and coordination within Christian ministry.

By the end of this course, participants will be equipped with the skills and knowledge to effectively supervise and coordinate work groups in health and community service organizations while upholding Christian values. They will be well-prepared to lead with integrity, compassion, and a commitment to Christian principles in their supervisory roles..

Required Skills

Teams tend to form more quickly when there is a clear purpose and goal to achieve. In this context, a leader will often need to provide a directive approach. STYLE: Steering – starting a team tends to require a steering style, one where the leader provides direction without being overly directive.

Performance Criteria

Contribute to and promote effective work practices

  • Develop and implement plans to meet the day to day activities of the work group
  • Develop and implement strategies in consultation with appropriate people to maximise work performance and outcomes
  • Identify planning problems, barriers and constraints and develop and implement strategies to address them

Develop and implement staffing processes  

  • Maintain confidentiality in relation to staff processes in accordance with organisation policies and procedures
  • Identify staffing and resourcing needs and develop plans to address them
  • Participate in recruitment processes
  • Implement effective induction and ongoing support for new and existing staff
  • Provide instruction and additional support as required to promote quality worker and client outcomes
  • Encourage and facilitate staff access to training and development to enable the achievement of workplace outcomes and personal goals
  • Collaborate with other service providers as needed to meet service and referral needs

Maintain professional approach to leading work team          

  • Reflect on own practice and pro-actively update knowledge and skills
  • Align own leadership practice with the values, ethical guidelines, policies and procedures of the organisation
  • Take reasonable steps to ensure that personal or social contact does not adversely affect ability to lead the team

Promote effective workplace relations

  • Implement collaborative processes and practices that promote cooperative work practices and maintain positive relationships with staff and management
  • Model and promote effective communication in the workplace, including open discussion and active listening
  • Identify potential and actual conflict situations and develop and implement appropriate strategies to prevent or address them
  • Throughout conflict resolution processes, ensure access to appropriate support, mediation and debriefing for parties within organisation guidelines
  • Resolve problems or issues which may disrupt work unit activities

Evaluate plans

  • Meet regularly with those involved to discuss and evaluate the effectiveness of plans and practices in meeting the goals and needs of the organisation
  • Identify areas for improvement
  • Revise plans and practices to ensure continued improvement
  • Document and report work outcomes in accordance with organisational procedures

Review individual performance

  • Implement and document performance management processes in accordance with role and organisation procedures
  • Work collaboratively with the individual to agree on performance improvement and development plans and document in accordance with organisation policies
  • Monitor and evaluate performance and provide feedback on a ongoing and regular basis
  • Identify poor performance and take necessary actions in accordance with role and organisation procedures
  • Monitor and coach individuals to improve performance
  • Identify and provide additional support or referral when required, in accordance with role and organisation procedures

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in the elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be demonstrated evidence that the candidate has:

  1. developed at least 1 plan for a team or group of individuals, including:
  • effective procedures to maximise staff work performance
  • strategies for collaboration and cooperative work practices
  • strategies for work performance and outcomes
  • identification of barriers and constraints and development of strategies to address them
  1. facilitated at least 2 group meetings or discussions to:
  • delegate work team activities
  • develop and evaluate work goals
  1. identified at least 1 issue causing disruption to work team activities and:
  • facilitated at least 1 meeting or discussion with those involved
  • developed and implemented strategies to resolve issue
  • reviewed the performance of and coached at least 1 individual

Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the work role. This includes knowledge of:

  • organisation mission, philosophy
  • organisation structure and communication protocols
  • group facilitation processes, including technique for facilitating group discussions and meetings
  • leadership styles and their application in supporting the organisation’s mission, objectives and values
  • coaching principles and techniques
  • difference between coaching and mentoring
  • performance management sources of information on best practice work techniques relevant to the industry sector
  • rostering and timetabling
  • sources of conflict and stress and techniques to address and manage them
  • referral networks

Assessment Options

1. Through our “Online Training Portal”. The portal provides students with a comprehensive and interactive learning and training program. Various assignments are presented to teach and determine competency in the units required. Detailed instructions and access are provided to students by VIC as they enter into the subject.  A preview of the Vision Colleges Online Training Portal is available to students and prospective students at the Online Portal Student Guide.

2. If a unit is not available online, or if a student cannot access the internet or is uncomfortable with online learning, the unit is available in hard copy as a workbook with written assignments.

Students may request alternative Ministry Skills units.  For a list of alternative options, contact the Principal at Vision Colleges.

It is helpful, but not required, for a student to be involved in a local church or community-based program under qualified leadership and document their work experience completed for each unit to assist in establishing competencies.

An overview of the training portal can be accessed through these videos.

Logging into the LMS

An overview of your resource

Completing assessments

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