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BSBTWK301 Use inclusive work practices

BSBTWK301 Use inclusive work practices

“The local church stands out as a unique melting pot of diversity. Though we are unified in our faith in Christ, it’s undeniable that we hail from a vast array of backgrounds, nationalities, and cultures. While our shared purpose and hope bind us together, our diverse experiences can sometimes lead to mixed emotions and misunderstandings. This phenomenon is not new; even in the early days of the church, such differences gave rise to the appointment of deacons, as recorded in the Book of Acts.

To effectively navigate these complexities, we must cultivate a culture of inclusivity within our practices, especially in today’s context where reaching out to an increasingly diverse and multicultural community is paramount.”

This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace. It covers responding to and working effectively with individual differences that might be encountered during the course of work.

The unit applies to individuals who work in a variety of contexts where they will be expected to interact with diverse groups of individuals. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.

"The local church stands out as a unique melting pot of diversity. Though we are unified in our faith in Christ, it's undeniable that we hail from a vast array of backgrounds, nationalities, and cultures. While our shared purpose and hope bind us together, our diverse experiences can sometimes lead to mixed emotions and misunderstandings. This phenomenon is not new; even in the early days of the church, such differences gave rise to the appointment of deacons, as recorded in the Book of Acts.

To effectively navigate these complexities, we must cultivate a culture of inclusivity within our practices, especially in today's context where reaching out to an increasingly diverse and multicultural community is paramount."

This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace. It covers responding to and working effectively with individual differences that might be encountered during the course of work.

The unit applies to individuals who work in a variety of contexts where they will be expected to interact with diverse groups of individuals. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.

Introduction

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"Local Churches serve as nurturing communities united by a shared purpose. These groups may cater to various demographics, including youth, seniors, men, women, or outreach initiatives, all aimed at bolstering both the collective and individual members.

Since the inception of the church, this ethos has prevailed, fostering intimate gatherings where members convene for mutual support, fellowship, educational enrichment, and worship."

This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace. It covers responding to and working effectively with individual differences that might be encountered during the course of work.

The unit applies to individuals who work in a variety of contexts where they will be expected to interact with diverse groups of individuals. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.

Performance Criteria

1. Establish practices that support individual differences in the workplace

1.1 Identify individual differences in colleagues, clients and customers

1.2 Identify organisational policies and procedures relating to inclusive work practices

1.3 Assist relevant personnel in developing plan for incorporating inclusive practices in work tasks

2.  Work effectively with individual differences

2.1 Document developed knowledge, skills and experience

2.2 Support colleagues and share specific skills with other team members and clients

2.3 Identify and implement inclusive work practices to demonstrate value of diversity in the workplace

2.4 Modify verbal and non‑verbal communication to accommodate individual differences

3.  Assess use of inclusive practices

3.1 Seek feedback on inclusive practices from supervisor

3.2 Evaluate feedback and identify opportunities for improvement

3.3 Incorporate feedback and make improvements to work practices according to legislative requirements and enterprise guidelines

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

  1. workplace anti-discrimination legislation and standards
  2. organisational policies and procedures relating to inclusive work practices
  3. major groups in the workplace and community, as defined by cultural, religious and other traditions and practices
  4. reasonable adjustments that facilitate participation by people with a disability
  5. the value of workplace diversity and inclusion in terms of:
  • the ability of an organisation to attract talent
  • employee satisfaction
  • creativity and innovation in the workplace
  • an organisation’s financial performance.

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

  • use at least two different inclusive work practices
  • work with a diverse group of individuals to achieve work outcomes on at least two occasions.

In the course of the above, the candidate must:

  • contribute to developing a plan for incorporating inclusive practices in work tasks, according to legislative requirements and organisational policies and procedures
  • adjust language and behaviour in interactions with diversity according to legislative and organisational requirements
  • comply with workplace inclusivity regulations, standards and codes of practice.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
• legislation, standards and codes of practice for working with diversity
• organisational diversity policies and procedures.There are two options to complete the units.

1. Through our “Online Training Portal”. The portal provides students with a comprehensive and interactive learning and training program. Various assignments are presented to teach and determine competency in the units required. Detailed instructions and access are provided to students by VIC as they enter into the subject.  A preview of the Vision Colleges Online Training Portal is available to students and prospective students at the Online Portal Student Guide.

2. If a unit is not available online, or if a student cannot access the internet or is uncomfortable with online learning, the unit is available in hard copy as a workbook with written assignments.

Students may request alternative Ministry Skills units.  For a list of alternative options, contact the Principal at Vision Colleges.

It is helpful, but not required, for a student to be involved in a local church or community-based program under qualified leadership and document their work experience completed for each unit to assist in establishing competencies.

An overview of the training portal can be accessed through these videos.

Logging into the LMS

An overview of your resource

Completing assessments

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